Welcome to infinty Shop! Your satisfaction is our priority, and we aim to provide you with a seamless shopping experience. Please carefully review our Return & Refund Policy below.

Return & Exchange Policy

We offer a 7-day return or exchange window from the date of delivery, subject to the following conditions:

Eligibility for Return or Exchange

The product must be in its original, unused condition without any signs of damage or wear.
You must provide a mandatory unboxing video showing:
360-degree view of the product.
AWB and Order Number clearly visible on the package label.
Return Process

Initiate Return Request:

Contact us at renewcasio@gmail.com with your order details and the unboxing video.

Approval & Pickup:

Upon approval of your request, we will schedule a return pickup through our courier partners.

Exchange or Refund:

Once we receive the returned item and verify its condition, we will process your exchange or refund.
Refunds will be credited to your original payment method within 7-10 business days.

Shipping Charges
Shipping charges of ₹79 are applicable and non-refundable in case of a return or refund.

Non-Returnable Items
Products with physical damage or wear not reported during the initial delivery.
Missing or incomplete unboxing video submissions.

For any assistance, please contact us at renewcasio@gmail.com

Thank you for shopping with us! We look forward to serving you again.

Note: reserves the right to refuse returns that do not meet the above conditions.